Section 1 | Signs and Signals
                                                                        
Chapter 1 | The Employee Journey                                                    
Chapter 2 | The Process                                                                       
Chapter 3 | Do you love what you do?                                              
Chapter 4 | Listening and Delegation                                               
Chapter 5 | Difficult Conversations                                                  
Chapter 6 | Someone else’s behaviour does not determine yours
Chapter 7 | Locus of Control                                                                
Chapter 8 | Behaviour is Predictably Unpredictable
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What Influences Behaviour                                               
Predictability | Perception                                                
Behavioural Styles                                                              
Full Breadth of Behaviour 
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Chapter 9 | Judgement                                                                        
Chapter 10 | Signs of a Toxic Workplace                                       
Chapter 11 | Are you Being Hard on Yourself?                              
Chapter 12 | Be the Gold Standard you want to see in the World
Chapter 13 | Mental Health                                                                 
Chapter 14 | Energy Levels are a Sign                                            
Chapter 15 | Connection                                                                     
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Section 2 | Strategies 
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The Gold Standard Team Performance
The Gold Standard Characteristics of a High Performance Team
The Gold Standard Responsibilities of Self-Managing Teams
The Gold Standard Employee Skills
Stages of Team Development
The Gold Standard Success Model
The Gold Standard Leader Manager
The Gold Standard Intelligence
The Gold Standard Communication
The Gold Standard Leadership Management